Episode 12
Managing For Career Development with Claire Lew and Dan Hodos
May 31st, 2017
36 mins 43 secs
Tags
About this Episode
Managing For Career Development with Claire Lew and Dan Hodos
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Guests
Claire Lew: CEO of Know Your Company
Dan Hodos: Table XI’s Director of Operations
Summary
How can you get honest feedback from co-workers, even when you are their manager? How can you support your team's career growth and support them as they improve their skills? Claire Lew, the CEO of Know your Company, and Dan Hodos, Table XI's Director of Operations, join Noel to discuss why listening is the most important thing you can do when getting feedback, how specific questions can break the "fine" reflex, how sticky notes can help with career growth, and the one thing you should never do in a one-on-one meeting.
Notes
01:33 - Why One-on-One Meetings Are Important
03:16 - Creating a Safe Space for Employees: Make Empathy Your Mission
05:03 - Active Listening and Asking Questions
07:15 - How often should these meetings occur?
08:58 - Sponsorship and Career Mentoring
10:19 - Table XI’s “Sticky Note Game”
12:56 - What are the things you shouldn’t do during a one-on-one?
15:18 - Receiving Feedback
- Crucial Conversations: Tools for Talking When Stakes Are High
- Yes, And: How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration
19:41 - Favorite Questions
21:03 - Balancing Natural Conversation with Asking Tough Questions
24:12 - Conducting Remote One-on-Ones
25:29 - Investing in Your Mentees
29:17 - Surprising Revelations Learned While Building Know Your Company
32:24 - Creating Environments for Employees to Flourish
Resources:
Claire:
- Crucial Conversations: Tools for Talking When Stakes Are High
- The Know Your Company Blog
- The Know Your Company Knowledge Center
Dan:
- Yes, And: How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration
- Drive: The Surprising Truth About What Motivates Us
- taking an improv class.
Noel: